Privacy Policy

At Netstar Technologies, we know that you care about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Please read the following to understand what information we collect, how we use that information, to whom we may disclose that information, and how we safeguard the information we collect.

This Privacy Policy addresses information collection through our website, www.netfeesoftware.com, and related information collected through customer registration of our products. Netstar Technologies reserves the right to change or update this Privacy Policy as our business evolves. Please review this Privacy Policy periodically, and inform us if you do not wish to have your information used or shared as discussed below.

What Information We Collect
As a visitor of our site, you can engage in many activities without providing any personal information. However, Netstar Technologies may ask you to register and provide information that personally identifies you in connection with other activities, for instance when you register as a customer, download free evaluation software, upgrades, order e-mail newsletters etc. We also collect personal information from you such as your name, address, contact information and credit card information when you purchase goods or services.

Netstar Technologies also automatically collects certain information that is not necessarily linked to you by name. For example, we may collect IP addresses of website users, pages visited, search terms entered in our site and other general information about a user's visit to our site.

How We Use the Information We Collect
We use your personal information to deliver the software you request, to alert you to upgrades and updates, and to share with you special offers and updated information. We also use aggregate data to make the website easier to use, to improve site performance and content, and monitor web traffic and usage.

You may receive periodic mailings from us with information on new products or upcoming events. If you do not wish to receive such mailings, please let us know by contacting us by e-mail, fax or letter (see contact information above). Please provide us with your name and the information you wish to unsubscribe. Place the word UNSUBSCRIBE in the subject line.
Credit card numbers are only used for payment processing and are not retained for marketing purposes.

This web site contains links to other web sites at which personal information may be collected. In such instances, unless otherwise expressly specified, the collection and use of your personal information will be governed by the privacy policy applicable to that other web site.

Disclosure of Your Personal Information
Netstar Technologies will not sell your personal information to anyone. We may share your information to agents who perform limited functions on our behalf, such as delivering packages and processing payments. Those agents have access to personal information needed to perform their functions, but may not use it for other purposes. Note that we use a third party credit card processing company to process payments by customers, but this third party is contractually restricted in their use of information to what is necessary to facilitate the transaction.

We may share your personal information to comply with laws or regulations or a subpoena or to otherwise protect the rights and property of Netstar Technologies or others. Your personal information may be stored and processed in the China and/or any country in which Netstar Technologies or its affiliates or agents maintain facilities.

Security
When you provide us with a credit card number and other sensitive information, Netstar Technologies will take commercially reasonable steps to protect this information through a secure connection. Your information is stored on physically secured servers and protected using encryption, firewall and password protection.

Cookies and Clear GIFs
Netstar Technologies uses cookies to identify customers when they visit our web site. Cookies are small text files that a web site can send to your browser to be stored automatically on your computer. If you set your browser to reject or disable cookies, you may be prevented access to certain parts of our web site. Clear GIFs are one pixel graphics on our website which may collect the time the GIF was viewed or the type of browser that requested the image. Netstar may use GIFs.

Updating your personal information
You have the right to access and correct your personal information at any time. You may do so by contacting Netstar Technologies by e-mail at: support@netfeesoftware.com , fax or letter (see our contact information).

If you have any concern about privacy on our web site, please contact us at support@netfeesoftware.com (subject line: privacy) and we will try to resolve it. Please check our web site regularly to see recent changes in our Terms of Use and Privacy Policy.

Our contact information
Our postal address is: 29 XueYuan Lu, HaiDian District, Beijing 100083, China. You can also reach us by phone at: 86-10-82331909, by fax at: 86-10-82331910.

This document was last updated September 20th, 2004.

Netstar NetWork Technology Inc.

29 XueYuan Lu, HaiDian District, Beijing 100083, China

Phone: 86-10-82331909
Fax: 86-10-82331910

mail:support@netfeesoftware.com